General Cancellation & Refund Policy
Effective Date: 25-Feb-2024
1. Digital Products (Video Courses):
1.1 Cancellation:
Cancellations are not applicable for digital products such as video courses once the purchase is made.
1.2 Refund:
Refunds are not provided for digital products, including video courses.
2. Monthly Marketing Content Services:
2.1 Cancellation:
Customers may cancel their Monthly Marketing Content Services subscription at any time.
2.2 Refund:
Refunds for Monthly Marketing Content Services will be considered in the following circumstance:
If promised results are not achieved during the agreed-upon service period.
3. Refund Request Procedure:
3.1 Digital Products (Video Courses):
Refund requests for digital products are not applicable.
3.2 Monthly Marketing Content Services:
To request a refund for Monthly Marketing Content Services, customers must:
Contact our support team at [email protected] within 30 days from the date of purchase. Number of days taken to process the refund is 3 - 5 business days. And refund will be credited back to the customer's bank account within 14 days.
Provide details on why the promised results were not achieved.
4. Non-refundable Fees:
4.1 Digital Products (Video Courses):
All fees for digital products, including video courses, are non-refundable.
4.2 Monthly Marketing Content Services:
Certain fees for Monthly Marketing Content Services may be non-refundable, as outlined in the specific service terms.
5. Changes to Cancellation & Refund Policy:
Eventsa Marketing reserves the right to update this Cancellation & Refund Policy. Users will be notified of changes through email or a notice on the website.
6. Contact Information:
For any inquiries or concerns related to cancellation and refunds, users can contact Eventsa Marketing at [email protected]
7. Legal Consultation:
This Cancellation & Refund Policy has been reviewed by legal professionals to ensure compliance with relevant laws.